FAQ
Questions, answered.
If yours is not here, call (310) 916-2729 or email support@purelycanesoda.com.
The syrup
What is Purely Cane?
Fountain syrup sweetened with real cane sugar instead of high fructose corn syrup, sold in five gallon bag in box for the fountain you already run.
Is every flavor made with cane sugar?
Every flavor but one. Diet Cola is sugar free and says so on its plate and its box.
What flavors are there?
Cola, Diet Cola, Dr. Purely, Root Beer, Black Cherry, Boysenberry, Snozzberry, Shirley Temple, Ginger Brew, Lemon Lime, Orange, Pink Lemonade and Tonic Water, with more on the way. Every one has its own page under Flavors.
What is Snozzberry?
A house original: a bright blend of sweet berries with a floral lift. Ask what it tastes like. Everybody does.
Is this a health product?
No. Cane sugar is a taste choice, not a health claim. Purely Cane is soda, made the way soda used to be made.
Your fountain
Will it work on my fountain?
Purely Cane comes in the standard five gallon bag in box that fountain systems are built around. If your fountain runs bag in box syrup today, it runs Purely Cane. If you have a question about a specific setup, call us before you order.
What is the syrup to water ratio?
The ratio, yield per box and shelf life are listed on each flavor page as they are confirmed. Where a value is not yet posted, ask us and they will confirm it for the flavor you are ordering.
Do I need new equipment?
No. Same box, same rack, same routine. The only thing that changes is what comes out of the tap.
Ordering and delivery
Where do I order?
Through a wholesale account with our distributor. Every flavor page on this site links straight to that flavor's order page.
Do I need a wholesale account?
Yes. Open the registration page, the account is approved by hand, and wholesale pricing and checkout open up.
Where do you deliver?
We deliver on our own trucks around Los Angeles and ship wrapped pallets beyond the local area. Enter your ZIP in the delivery checker to see your zone and minimum.
Is there a minimum order?
Minimums are set by delivery zone and shown before you check out. Boxes count toward the same minimum as everything else in your order.
Can I buy a single box to try it?
Each flavor is sold as a single five gallon box, so yes, subject to the zone minimum on your order.
The brand
Who makes Purely Cane?
Purely Cane Soda Co. is made in Los Angeles at 3008 S San Pedro St.
How do I reach a person?
Call (310) 916-2729, Monday to Friday 8 AM to 5 PM or Saturday 9 AM to 2 PM Pacific, or email support@purelycanesoda.com.
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Still have a question?
Call (310) 916-2729 or email support@purelycanesoda.com.
